At Wiki Group, our approach as independent insurance brokers is to build a long lasting relationship with you based on mutual trust and understanding. If you need to make a claim we’ll be there with you every step of the way. We will liaise with the insurance company on your behalf handling the claims process so you can concentrate on other aspects of your life.
A 32-year old woman with several young children was in the late stages of her pregnancy when she developed tiredness, breathlessness and a mild cough. Given that most pregnant women feel this way in the last trimester of their pregnancies, she thought little of it. Following the delivery of her child, these symptoms worsened and Rachel* found it almost impossible to carry her little girl, feed her or walk to the bathroom.
After discussions and examinations with a medical specialist Rachel was diagnosed with cardiomyopathy. Cardiomyopathy is a serious heart condition which can be caused by pregnancy and childbirth and causes dilation (enlargement) of one or more of the chambers of the heart. This makes it more difficult for blood to flow through the structures and this in turn causes further enlargement of the chambers. Cardiomyopathy is controlled by a large number of medications and leads to huge restrictions of a client’s daily lifestyle, and can lead to death.
Rachel only had her policy with ING Life for six months, and while her cardiomyopathy was thankfully in the early stages and did not meet the criteria for a full trauma payment we were pleased to pay her a diagnosis benefit of $50,000. If Rachel’s condition should worsen in the future the remaining 75% of her trauma benefit will be paid to her.
*Some details have been changed to protect the identity of the client. Take the Next Step To find out more about how to protect your income and pay your medical bills if you are sick or injured,contact Wiki Group today
Friday, March 6th 2009, 12:09pm
Winners of the PAA Awards for 2009:
Christchurch based The Insurance Clinic’s Stephanie Wiki picked up the two top awards at the PAA Adviser of the Year Awards last night. Stephanie Wiki walked away with the Asteron Risk Adviser of the Year Award as well as the main prize, the Sovereign PAA Adviser of the Year Award for 2009. Chief executive of the PAA, Dave McMillan was highly impressed with the quality of Wiki’s business.
“Our members are bound by a code of ethics and a complaints procedure that holds advisers accountable for the financial advice they give. The awards are designed to say that of all the people who adhere to our code of ethics and standards, here’s the cream of the crop. Stephanie’s business is right up there with the very best and we are delighted with such a deserving winner.”
The PAA Award categories cover established businesses and practitioners as well as the “Rookies” in the association. The established practitioners as well as rookies were honoured for their track record, their commitment to excellence and the part they play in supporting the community in which they live and serve.
“Rookies are those who have less than three years experience in the sector they have been nominated in – they are at the early stages of their careers as advisers, or at the early stages of a new sector in their business. These people are our future and it is critical that we support and acknowledge the stars who will secure this future,” McMillan says.
The award judges were NZ Home Loans founder John Erkkila, Brian Klee of Special Risks Insurance and insurance industry consultant Allan Mearns. The judges were particularly impressed with the entry submitted by Alistair Holt of Alistair Holt Ltd. Holt’s submission was supported by in excess of nine glowing testimonials from the company’s accounting firm customers. The links Holt has been able to build with the accounting community scored Holt the AIG Life Business Insurance Adviser of the Year Award.
ANZ Rookie Mortgage Adviser of the Year
Winner – Michael Rusher, New Build Home Finance
Sovereign Mortgage Adviser of the Year
Winner – Kerry Kelly, Mortgage Express
Runner-up – Andy Philipson
Fidelity Life Rookie Business Insurance Adviser of the Year
Winner – Anthony Gill, Albany Insurance Services Ltd
Runner-up – Peter Weijer
AIG Life Business Insurance Adviser of the Year
Winner – Alistair Holt, Alistair Holt Ltd
Asteron Rookie Risk Adviser of the Year
Winner – Anson Davies, Cardinal Financial Services
Asteron Risk Adviser of the Year
Winner – Stephanie Wiki, The Insurance Clinic
Joint Runners-up – Johanna Pansier and Tina Jarvis
By Professional Advisors Association
The Professional Advisors Association Awards 2009 held in Rotorua last Thursday celebrated the cream of the financial advisory industry. Christchurch based The Insurance Clinic’s Stephanie Wiki walked away with the Asteron “Risk Adviser of the Year Award as well as the main prize, the Sovereign PAA Adviser of the Year Award for 2009.
An Ashburton College alumnus and Christchurch native, the humble Wiki topped 17 finalists culled from a list of 85 nominations to walk away with a ten thousand dollar travel voucher and an Apple iPhone. Wiki was elated
“I am still on cloud nine and don’t think it has really sunk in yet. To be Risk Adviser of the Year was tremendous, but to be awarded the big prize is an out of this world experience.”
Chief Executive Officer of the Professional Advisors Association, Dr Dave McMillan advised that the judges were highly impressed with the quality of Wiki’s business.
“Our members are bound by a code of ethics and a complaints procedure that holds the adviser accountable for the financial advice they give. The awards are designed to say that of all the people who adhere to our code of ethics and standards, here’s the cream of the crop. Stephanie’s business is right up there with the very best and we are delighted with such a deserving winner.”
Wiki’s 14 year track record as an adviser is exemplary. Rising from the ranks of AA Financial Services in the mid nineties, she hung up her shingle in Christchurch’s Ferrymead in May 2005 and hasn’t looked back since. Her clients speak glowingly of her. Compliments range from a loyal client’s comment that,
“..she demonstrated a confidence in her knowledge of what products were on offer and which suited our needs best at the time” to ING Life’s Managing Director Naomi Ballantyne’s remark that “Without hesitation I would endorse Stephanie’s practices as being of the highest integrity”
Well respected for her fierce advocacy on behalf of her clients, Wiki is highly respectful of their confidence.
“As advisers, it is our role to protect our clients. In order for us to do our work well, we have to know so much about their health and financial circumstances. It is our job to assist in securing our clients’ future. We often know a lot more about them than their accountants or their lawyers do and I never take this privilege lightly.”
When asked about her thoughts on the current economic situation in relation to her industry, she is puzzled.
“We are understandably fielding quite a number of redundancy cover requests at the moment. I find it interesting that we seem to put more store to loosing a job through redundancy than we do to illness or injury. Redundancy leaves us able bodied and capable of choosing reemployment, something which is often precluded by illness or injury. Yet we pay more attention to redundancy cover than we do to income protection cover which takes illness or injury into consideration”
Consequently, long term strategies form the basis of her advice to her clients and she is pleased to note that to date, she has not had to renegotiate reductions in their contracts. “I plan for all eventualities on behalf of my clients.” Wiki’s award entry was almost a non starter.
“When I first received my nomination, I was all for it. Then the paperwork arrived and I ducked for cover. If it hadn’t been for the tenacity of good friends, I would not have submitted anything. Fulfilling the very detailed awards submission process was in retrospect a God send. It made me look honestly at my business as a whole, and highlighted where we were on the right track and where we needed to improve. It’s an honesty check that I recommend to everyone in our industry and advise all association members to front up if you are nominated for the next round.” Accolades definitely go to the Wiki support crew “
The role of an Adviser is a demanding one. We are on call 24/7 and those who live with us require the patience of saints and understanding beyond comprehension. Without the support of my husband Warren and my children Tori (aged 17) and Kaleb (aged 10) I would not be able to do what I do happily. Their role in our business is critical.”
read about it on infonews.co.nz